Policies

Scheduling

Please plan to arrive 15 minutes before your scheduled treatment which will allow you to enjoy the full benefit of your therapy.

Cancellation Policy

We require 24 hours notice to change or cancel an appointment.  Please be courteous and respectful of your therapists time by providing the required notice.  A charge in the amount of $25.oo will be made unless we are able to re-book your therapist with another client.

Payment

Payment is required at the time services are rendered and are subject to 7% NJ state sales tax.  We accept cash, Visa, Mastercard, Discover and American Express.

Courtesy

At Halo Wellness Center we strive to create a peaceful and tranquil environment where you can escape from the hectic pace of everyday life.  Please respect other guests right to privacy and relaxation by speaking quietly and silencing all electronics.

Customer Satisfaction

If you are not satisfied with your experience at Halo Wellness Center please let one of our staff members know prior to leaving the facility.  We will make every effort to accommodate you and ensure 100% satisfaction.  Please note that all packages, memberships and gift cards are non-refundable and non-transferable.

Valuables

Personal belongings will remain in the privacy of your treatment room.  Halo Wellness Center is not responsible for any lost valuables.

Gratuities

While tipping is optional, it is customary to give your massage therapist a 15-20% gratuity if you are pleased with the treatments you receive.  Please note that as of January 1, 2017 we can no longer accept gratuities on credit cards.  We apologize for any inconvenience.